#Office 365 support portal how to
#Office 365 support portal update
#Office 365 support portal code

Duplicate names: A single organisation cannot have 2 user policies with the same name.

#Office 365 support portal code

User policy names are automatically prefixed with the (ODS) code of the organisation the user policy belongs to.

#Office 365 support portal update

Once selected, click Update and a green success pop up will appear at the top right corner of the screen to confirm the user has been added. Note: The Import button can be utilised to add users in bulk if requiredĨ. You can add members to the policy by selecting the Add button and searching for the user Note: Visit this guide to find out about managing mailbox size quotas.ħ. It is the local organisation’s responsibility to determine if it is appropriate to use these apps, subject to local risk appetite and Data Protection policies on offshoring. Whiteboard, Forms, Sway host data outside of the UK and as mentioned above will be applied automatically through the Apps for Enterprise add-on. Again, these will only appear if directly procured by an organisation and onboarded. Examples of add on licence types include functionality like Dial-In Conferencing, Visio or Project. E3 or E5, these will also appear in the drop-down box. If your organisation has also procured other licenses and onboarded them to the NHSmail central tenant (instructions above) – E.g. Note: The base licence will be what is provisioned to your organisation through the nationally allocated N365 Office 365 licence pool. Select a base licence from the drop-down menu and an add on Licence if required.

Note: only the organisations you are a LA for will appear in the drop-down menuĥ. Select the organisation you want to create the policy for, name the new policy and add a description to it if required In the User Policy List page, click on Add > Create User PolicyĤ. Navigate to Admin > User Policy Managementģ. Log in to the NHSmail Portal using your nhs.net credentials (the Admin toolbar will only show for LAs)Ģ.

#Office 365 support portal how to

The following quick start guides aim to provide instruction on how to perform key tasks in user policy management:ġ. These licenses will appear automatically in the User Policy Management page once onboarded. Please visit the onboarding guide for detailed step by step instructions of how to do so.Īdd-on or top-up licenses procured and onboarded by an organisation, can be managed the same way as standard user policies in the NHSmail Portal. Organisations can continue to procure add-on or top-up licenses and onboard them to the NHSmail tenant, should they wish to access additional features or higher O365 licence types. Organisations that have procured a top up licence can use those as well as or instead of these to enable any additional capabilities.

Further detailed MFA guidance can be found here.Īny additional policies will utilise the nationally provisioned O365 allocation for that organisation and its associated users. If MFA is enabled for on-premise users, they will be required to complete additional steps to establish connectivity to Exchange Online during the Refresh process. It is recommended that LAs do not enable MFA for their user base until they have completed their migration to Exchange Online. Microsoft OneDrive for Business and Office Online Please note some features are only available once a mailbox has been migrated to Exchange online (Office 365).

Once users are migrated into Exchange Online they will automatically be added into the National User /default Policy for their organisation. It cannot be changed however LAs can create new user policies to provide access to applications that are turned off by default. The default user policy will be configured as per the application settings outlined in the table below. LAs also have the ability to create additional policies for their organisation alongside the national policy and move users between them at their discretion (for their respective organisations). The National User Policy will show as – ODS National Policy in the NHSmail Portal. This National User Policy represents the default O365 configuration available under the national N365 E3 Restricted licence provision and will be the default policy all users are added to through the NHSmail Refresh programme. Step by step guidance on how to login, create, edit and amend policies can be found in the How to manage user policies section of this article.Īs part of the NHSmail Refresh, one National User Policy has been created for every Organisation Data Service (ODS) code on the NHSmail platform. User policies enable LAs to manage O365 application access and settings for their users through the NHSmail Portal. Please read the rest of this article to familiarise yourself with what these are. There are some process and interface changes to the NHSmail Portal O365 admin functions to be aware of. For organisations that have previously procured and onboarded their own O365 licenses as part of the NHSmail Office 365 Hybrid Service.